Zoom Drain
Review Summary
Zoom Drain receives consistently positive reviews. Customers praise the technicians (especially Preston and Gianni) for being knowledgeable, professional, friendly, and efficient. They are commended for explaining issues clearly, providing solutions, and offering helpful maintenance tips. Many reviewers highlight the quick response times, reasonable pricing, and overall excellent customer service. Some reviews mention scheduling mishaps that were promptly addressed with discounts. Overall, Zoom Drain is highly recommended for drain and plumbing needs.

Reviews
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(254 reviews)
Rozeee B
March 18, 2025
Was having a plumbing problem for quite some time in my utility sink. This is a great company to go to. Preston was very knowledgeable, professional and quickly resolved the issue. I would give 10 stars, but only allowed 5! Highly recommend!!
Stephanie Plamondon
I had a small leak coming from the kitchen sink pipes under my counter, I have no knowledge about how to assess or fix anything when it comes to plumbing so I called my landlord. My landlord chose this company to come to the home and fix. The following business day, I was able to meet with Preston. A friendly and easy going employee who came in and easily was able to assess the issue. He then explained simply what the issue was to me so I could understand and then fixed the problem so that I was back in action in my kitchen. The whole interaction only took about 15-20 minutes which was nice. Overall was satisfied with the service. Thank you!
Anthony Brunetti
I had a weekend plumbing issue. Called and was told they would be out the next morning. Due to a scheduling mishap they made it out by the afternoon on a Sunday. To apologize they gave me a discount which was very much appreciated. The tech was able to figure out that I was having an issue with a blocked vent rather than a clog. Very professional, kind, and responsive. Would recommend to anyone and will call again in the future if needed. Happy with the outcome. Good company!
Mary Beth Stevens
Had a great experience with Zoom Drain RI! Preston was extremely knowledgeable and professional, taking the time to explain everything clearly. He and the team responded quickly, diagnosed the issue efficiently, and had my drains flowing better than ever. It’s rare to find a company that combines expertise with top-notch customer service, but Zoom Drain RI delivers. Highly recommend them for any drain or sewer needs!
Ruizdael Lopez-Castillo
I had an excellent experience with Zoom Drain, thanks to Gianni! He was professional, knowledgeable, and went above and beyond to ensure my drain issue was resolved efficiently. From the moment he arrived, he took the time to explain everything clearly, showed me the problem on his camera, and provided the best solution. Gianni worked quickly and effectively, leaving everything clean when he was done. He even gave me helpful maintenance tips to prevent future issues. It’s clear that he takes pride in his work and genuinely cares about customer satisfaction. If you’re looking for a reliable drain technician, I highly recommend requesting Gianni he’s top-notch! I’ll definitely be using Zoom Drain again in the future.
PezsCardVault
These guys are great!! Owner Kyle answered phone early on a Saturday morning and tech was at my home within a few hours time!! Tech Preston was friendly and informative and laid out all the details of what was needed and what the price would be before beginning any work. Completed work in a half hours time and drain was clear and all was working great. He even recommended ways for me to help keep my drains clear going forward. Very professional and trustworthy all around, I fully recommend them for all your needs!!
Cassidy Fortin
I highly recommend Zoom drain for all your needs! The technician that came out to help was so knowledgeable and super friendly. Preston really took the time to explain my options and attacked the problem in such a professional manner. The price point was super reasonable for such incredible quality of work! Preston clearly takes pride in his work & it shows tremendously- thanks again Zoom Drain!
Kerry Lama
I can’t say enough about zoom Drain! Andy came out and took care of our plumbing issue. He explained everything clearly and made sure we understood our options before starting any work. He was professional, knowledgeable, and efficient, getting the job done quickly without cutting corners. The entire process, from scheduling to completion, was smooth and stress-free. I highly recommend Zoom Drain for their excellent service and expertise—five stars all the way.